Returns & Exchanges
At Pigeon's Roller Skate Shop, we want to ensure you are rolling with confidence and a perfect fit. If your gear isn't exactly what you expected, we offer a 30-day return window for all unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Carefully place the skates and accessories back into their original manufacturer boxes, ensuring all tags and protective padding are included.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned equipment for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.
